• Getting Started: Employee Guide

  Hello and welcome! So you may be reading this as your employer has decided to use TimeKeeper for recording time and attendance. This article is to help give you a guide on how to do the things that you may require to accurately track your time and attendance! This guide will cover: Getting set up How to log in to TimeKeeper How to clock in/out of TimeKeeper How to request time off How to access your timesheet How to reset your password Useful links You may also wish to downloaPopular

• Setting Managers, Team Managers and Administrators

  Once you add an employee to TimeKeeper, a user account will be created for them. You may want to give that user more access, so we allow you to change user roles via the employee profile section. Just follow these steps: Go to the Employee Directory Edit the relevant employee by clickiPopular

• Add an Employee

  For employees to interact with TimeKeeper, they first must be added. Luckily this is quite straightforward. TimeKeeper only requires a few Basic Details when adding a new employee: Their Name Email and/or Phone Number Working Pattern (their contracted hours and the days and hours they are expected to work e.g Monday - Friday 9am - 5pm) Basic Access e.g. can they access and clock in to TimeKeeper on mobile That's it, if you just want to aPopular

• Archiving / Managing Temporary Employees

  For temporary employees, they may not require access to TimeKeeper all the time. Therefore it can be useful to stop their access for a period of time and then renew at a later period when they require.  To pause the access of an employee for TimeKeeper, you can archive this employee. To renew the access of an employee for TimeKeeper, you can restore this employee. How do I archive an employee? Just follow the steps below. Log in to tSome readers

• Add a Working Pattern

  A working pattern within TimeKeeper dictates the expected start and end time of an employee. This can be very important depending on your settings you hSome readers

• Set Employee Profile Photo from Existing Photo

  In order to use Facial Recognition for an employee, they must have a picture set against their account. TimeKeeper will automatically set their profile picture based on the first clock in with a face detected. So you don't have to do anything for that but if you would like to change their profile photo follow the steps below. To do this is very straightforward, simply perform the following. Go to Employee Directory here Click Edit on the Employe (https://storage.crisp.chat/users/heFew readers

• Exclude Employee Break on a Certain Day

  Within TimeKeeper, you can enable rules to automatically deduct Day Breaks or Flexi Breaks depending on the hours your employee is clocked in for. However there are circumstances where on a certain day, an employee may work to a different time so some employee breaks might apply to only certain days. If you want to exclude an employee break from a certain day, just click the day to exclude under the 'Don't Apply Break on These Days' header as shown beFew readers

• Inviting an Employee

  Inviting an employee to set up an account Once you've created an employee's profile, we'll automatically send them an invite link via email (or text, if you've only entered a mobile number) asking them to create a password for their account. This invite email also includes their 4 digit pin for kiosk clock in. Resending an Invite This invite link is only valid for 7 days - if they've forgotten to set up their account during this time, you'd need to resend the invite by clicking the gFew readers

• Share Employee Documents

  Adding an Employee Document If you'd like to add a document to a specific Employee's profile (for example their contract) you can do so in their Employee profile by heading to the 'Documents' tab. Viewing Employee Documents Employees can view their documents in the 'Services' section of the app. (https://storage.crisp.chat/users/helpdesk/website/a7fabf11254df800/servFew readers

• Setting an Employee's Direct Manager

  Setting an Employee's Manager TimeKeeper allows you to set the manager of an employee under the 'HR information' tab. Their direct manager will receive the leave requests for that employee that are to be approved or declined, and has the ability to view that employee's timesheets. We also have the ability for the manager to edit the timesheets for any employees they manage, howeFew readers

• Overtime Settings

  Setting overtime rules The rules governing how an employee accrues overtime can be found in their 'Working Pattern' tab on their Employee Profile. The options for overtime settings include: Setting Intraday Overtime Rates - you can choose to set either: Intraday Time Blocks: pay different overtime rates depending on time of day (eg. pay 1.5x between 17:00pm and 20:00pm, and 2.0x from 20:00pm to 00:00AM) OR Intraday Hour Blocks: pay different overtime rates depending on hours woFew readers

• Setting Fire Marshals

  You may need some employees to access a live report of who's clocked in on site, but don't wish to set them as a manager with access to timesheets or employee details. Setting an employee as a Fire Marshal will give them access to the live Who's In report, and the Roll Call report. You can enable this under the 'Access & Permissions' tab of an employee's profile.Few readers

• Contract Type

  Each employee can be assigned a Contract Type, which can then be used to filter your reporting. New contract types can be added under Configure Contract Type. Once configured, you can then select the Contract Type on the 'HR information' tab of an employee's profile. When running your Staff Timesheet report, you can now filter by Contract Type (as well as team and location) soFew readers

• Teams

  Each employee can be assigned into a team(s). Teams can be used to filter reporting, and limits can be set for how many team members can be on leave at one time. Team managers can also be assigned to each team, who can manage leave and timesheets for the whole team. Configuring your teams To set up a new team, head to Configure Teams. When setting up a team, you can specify the employees who are in that team, and any team managers. You must set a user as a team manager (https://help.Few readers

• Viewing Shifts in the App

  To view your shifts in the TimeKeeper app, head to the Services section and to 'My Shifts'. Tap into a shift to view any notes or breaks allocated for this shift.Few readers

• Accepting Your Invite

  As an employee, before you can log in to the TimeKeeper app on your mobile, you will need to set a password for your account first. When your employer adds you to TimeKeeper, you'll receive an email or text which contains a link to set your password. Tap 'Set Up Your Password' and then set a secure password for your account (passwords must be no fewer than 12 characters, and cannot contain common words or phrases). If you are seeing a red error message which says your invite has expired, youFew readers