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• How do I set an employee as a manager or administrator?

  Once you add an employee to TimeKeeper, a user account will be created for them. You may want to give that user more access, so we allow you to change user roles via the employee profile section. Just follow these steps: Go to Employee Directory Edit the relevant employee by clicking the pencil icon How do I enable this user to be a manager? Click the "This employeeVery popular

• Frequently Asked Questions

  1. Does TimeKeeper work on tablet and mobile? Android and iOs? Yes, TimeKeeper works for both Android and iOs, either on mobile or tablet.  2. Can my employees use their phone to clock in/log into jobs? Yes, whenever an employee is added to TimeKeeper they will receive an invite to the system. If you have enabled that employee to have access to the mobile app, then they will be able to clock in from mobile. 3. Can I use one tablet for all my employees? Yes, if you log in withVery popular

• Run an Employee Timesheet

  Running a timesheet for an employee is simple in Timekeepr. Just do the following: Go to Reports in the Portal and Click Employee Timesheet Report Choose the Employee Name and Date Range. Click Run Report and that's it. ![](https://storage.criVery popular

• Does TimeKeeper have an Offline Mode?

  Short answer is no. We did have but removed for a good reason. Here's the story. We actually added this to our software in 2019 but we ran into a whole heap of issues with customers getting confused by the offline functionality. The way the offline functionality worked was if an employee clocked in offline - then whenever the device came back online we'd sync the data up to TimeKeeper. This all sounds like a great feature and functionally it worked. However for our business and for our custoPopular

• Add a job

  Adding a job is super simple, just give us a job name and click 'Save Job'. This job will now be accessible for staff to log time against. Extra Job Detail We provide for extra job detail as well, most self explanatory but here's a guide below. Job Number Unique job number that is linked to this job. Client Link this job to a client Client Reference A reference number for this client e.g PO number Site Address An address that is linked to this job. This will be usePopular

• Managing Temporary Employees

  For temporary employees, they may not require access to TimeKeepr all the time. Therefore it can be useful to stop their access for a period of time and then renew at a later period when they require.  To pause the access of an employee for TimeKeeper, you can archive this employee. To renew the access of an employee for TimeKeeper, you can restore this employee. How do I archive an employee? Just follow the steps below. Log in to the Web Portal. Go to the [Employees](https:Popular

• Add an employee

  For employees to interact with TimeKeeper, they first must be added. Luckily this is quite straightforward. TimeKeeper only requires a few basic details when adding a new employee: Their Name Email and/or Phone Number Working Pattern (their contracted hours and the days and hours they are expected to work e.g Monday - Friday 9am - 5pm) Basic Access e.g. can they access and clock in to TimeKeeper on mobile_ That's it, if you just want to add those basic details (read on below for morSome readers

• Rounding Employee Times

  Lots of companies operate policies where they give employees a certain amount of grace time, i.e. if they have a 5 minute grace period, an employee that clocks in at 9.04am will be marked down as on-time at 9am. There are multiple scenarios of these grace periods, and employee legislation does apply in every country. Timekeepr gives you the option to set up your grace periods, however responsibility for proper usage of these rules in line with legislation falls on the employer. **TerminoloSome readers

• Managing Clock In/Out Time Entries

  Adding a Time Entry Sometimes it's required for time entries to be added for an employee. Only certain users have permission to do this - follow the guide below to add clock in/out times for an employee. Click the Manage menu - and then click 'Time Entries'. You will be brought to the time entries screen for the current week. Navigate to the correct week if looking foSome readers

• Set Employee Profile Photo from Existing Photo

  In order to use Facial Recognition for an employee, they must have a picture set against their account. TimeKeeper will automatically set their profile picture based on the first clock in with a face detected. So you don't have to do anything for that but if you would like to change their profile photo follow the steps below. To do this is very straightforward, simply perform the following. Go to Employee Directory here Click Edit on the Employe ![](https://storage.crisp.chat/users/heSome readers

• Getting Started

  Hey there! Welcome to TimeKeeper, here is some resources to help get you started. Follow our in-app onboarding guide here Check out our guide for adding an employee here  Check our guide for adding a job here Check out how to run an employee timesheet [here](http://help.timekeeper.co.uk/application-usSome readers

• Exclude Employee Break on a Certain Day

  At Timekeeper, if your employee remains clocked in past his breaks that have been set up, then we will automatically deduct them from their timesheet. However there are circumstances where on a certain day, an employee may work to a different time so some employee breaks might apply to only certain days. If you want to exclude an employee break from a certain day, just click the day to exclude under the 'Exclude Break on These Days' header as shown below. ![](https://storage.crisp.chat/users/Some readers

• Rollover/Setup Annual Employee Leave

  TimeKeeper automatically rolls over annual leave based on individual employee leave figures at the end of the year. On completion, TimeKeeper will email an administrator to notify them that leave has been rolled over. The calculation for annual leave rollover is the following New Leave = Leave Entitlement + MINIMUM(Remaining Leave at end of the year, Carry Over Days) e.g. an employee with leave entitlement of 25 days, with remaining leave of 3 days at the end of the year and maximum 2 carry ovSome readers

• Add a Location

  Within TimeKeeper, administrators can set up multiple on-premise locations via the TimeKeeper portal. These locations could be used to represent your company office branches.  Upon configuring the TimeKeeper app on your premise, you can select which location the tablet is located at. TimeKeeper will then be able to tell you in real-time who has clocked in or out at each company location. For on-site workers, we automatically detect their location using the GPS functionality of their device.  TSome readers

• Time Off In Lieu

  In the event that you need to adjust an employees leave balance for a special circumstance - this can be easily done via adding Time Off in Lieu for an employee. To add Time Off In Lieu is straightforward. Go to the Employee Directory Visit the employee profile by clicking on their name Scroll to the Holidays Section and click "Add Time In Lieu" Enter in an optional note and the time in lieu amount e.g. 1 for 1 day, -1 for deduct 1 day Click Update on the Employee - their rSome readers

• Converting an Employee from Daily Leave to Hourly Leave

  TimeKeeper supports employees booking off their leave either by days or by hours. By default, whenever an employee is created we mark them as their leave being managed in 'days' e.g. daily leave. However to change an employee from daily leave to hourly leave please see below. ${color}[#db2929](**NOTE: Changing an employee from daily leave to hourly leave is a one way street. Once you do this - you cannot change that employee from houlry leave to daily leave. Please make sure this is somethingFew readers

• Setting up a Geofence for a Job

  TimeKeeper supports the ability for a job to be set up so that only employees within a certain distance of the site address can clock in and out. This prevents people from clocking into jobs for which they are not near to. To set up a job a geofence, follow the instructions below. Two steps are involved. Step 1. Enable Geofencing on Jobs Go to the "Account" section of the web portal ![](https://storage.crisp.chat/users/helpdesk/website/a7fabf11254df800/screenshot-2020-10-13-at-12045_1Few readers

• Configure Manual Timesheets

  By default, employees have to clock in and out to have their time recorded in TimeKeeper. However, perhaps you don't want employees to have to clock in and out each day, but instead submit a manual timesheet at the end of the week. TimeKeeper also supports that! Here's a video below and a set of written instructions on how to get set up. Firstly, you can to configure each employee that has access to create manual timesheets. To do this:Few readers