> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.timekeeper.co.uk/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# TimeKeeper Dictionary


### Lost with the lingo? Check out our Dictionary for a better understanding of TimeKeeper phrases!
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![](https://storage.crisp.chat/users/helpdesk/website/a7fabf11254df800/dictionary-8_v7fbh2.png)
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**ACTUAL HOURS**
Actual hours recorded in TimeKeeper.
**OVERTIME RATE 1**
As TK allows multiple overtime rates and rules there may be some hours at different rates. A rate of 1 would be standard/base pay. If it was 1.5 this would be 1.5x their hourly rate. 
**HOURS EXCL. LEAVE**
Hours stated excluding any leave taken in that period.
**VARIANCE**
The difference between hours actually worked and hours scheduled (ie. early finish may show as a negative variance).
**REGULAR HOURS**
Hours worked which are standard, not overtime, but expected to be worked.
**RAW HRS**
Decimal number of hours (e.g. Raw: 1.25 would be 1 hour 15 minutes).
**TOTAL HRS**
This is the total hours worked, including any overtime. 
**SCHEDULED HRS**
The hours the employee is expected to work based on their working pattern or shift.
**ADDITION**
A Time Addition submitted via the app (e.g. employee clocks out, but needs to stay another hour for cleaning).
**ACCRUAL**
Leave bookable based on time worked. This is typically accrued at 1/12th of their annual entitlement each month.
**KIOSK LOCATION**
This is essentially a profile for a device which is used in Kiosk Mode. For example, this might be a central tablet in a warehouse that multiple staff clock in with. The kiosk location could be ‘Warehouse’ and the address associated.
**TIME ENTRIES**
Time clocked/worked.
**DISCREPANCIES**
Things to investigate, that have been highlighted by TimeKeeper (auto clocked out, forgot to clock out etc).
**VIOLATIONS**
Facial recognition failed - different face, or no face found in photo.
**GPS**
TimeKeeper uses the device GPS.
**GEOFENCE**
A digital location perimeter which can be set, meaning employees must be within that location in order to clock into a specific job.
**CLIENT**
A client refers to a company you do work for. The client breakdown report will provide an overview of the time spent per client, per job for that client, over a given date range.
**WORKING PATTERN**
The set working hours, days, breaks and overtime rules assigned to an employee or group of employees.
**ARCHIVED EMPLOYEE**
An archived employee is an account that is no longer active (you will not be charged). However, when unarchived, all the data will be present if they were to return to work with you.
**KIOSK PIN**
Only used when clocking in via kiosk, 4 digit pin number used to identify users.
**ACTIVITY**
An activity or task completed within a job (planning, cleaning, building, surveying etc).
**ROUNDING**
Customisable rules to round clock in times as preferred (eg. a clock in at 08:57 may be set to round to 09:00).
**REQUESTS**
Different to leave, Requests can be customised and can include time additions, modifying clock in/out times, changing the job clocked into, expenses.
**REMINDERS & NOTIFICATIONS**
By default, if enabled, these are sent 15 minutes after the expected start time to those selected (employee, manager, etc). This can be changed to a set number of minutes before or after the expected start time, just contact Support.
**APPROVALS**
Timesheet approvals, can be assigned to specific roles and up to 3 levels. For example: first approved by a Project Manager (Level 1) > moves to being approved by Team Manager (Level 2) > finally by an Administrator (Level 3).
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Need more info? Reach out to support@timekeeper.co.uk.