> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.timekeeper.co.uk/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# BrightPay Cloud Payroll Integration FAQs

# BrightPay Payroll Integration FAQs

## General

### **What does the BrightPay integration do?**
The integration allows Timekeeper users to export timesheet data directly into BrightPay for payroll processing.

### Is this integration available for both UK and Ireland BrightPay versions?
No, currently the integration is only available for the **UK version of BrightPay**. Integration with the **Irish version is planned** for a future release. 

### How do I connect Timekeeper to BrightPay if I’m already a BrightPay customer?
If you’re already using BrightPay UK, connecting your account to Timekeeper is super straight forward. Follow this [guide](https://help.timekeeper.co.uk/en/article/existing-bp-customer-payroll-integration-163sshw/).

### How do I connect BrightPay to my existing Timekeeper account?
If you're already a TimeKeeper user and you use BrightPay UK for payroll, you can easily link the two systems to begin exporting time data. Check out the guide [here](https://help.timekeeper.co.uk/en/article/existing-timekeeper-customer-connecting-exporting-hours-to-brightpay-1hldiv5/)


## Functionality

### What are the key steps in the BrightPay export process?
1. Check connection to employer
2. Map employees (auto-mapped where possible)
3. Map hourly rates (optional)
4. Export time data to BrightPay

### How does employee mapping work?
Timekeeper automatically matches employees by **email, name, phone number, or works number**. **Email** is the most reliable and commonly used method.

### Can I include paid leave in my exports?
Yes. You can choose to **include or exclude paid leave**, and optionally map leave hours to specific pay rates in BrightPay.

### Are there any export restrictions?
Time data can **only be exported to open payslip periods** in BrightPay. Different pay periods are supported as long as they are aligned.

## Onboarding & Setup

### How do I get started with the BrightPay integration?
Use the special onboarding URL: [https://app.timekeeper.co.uk/integrations/brightpay/sign-up](https://app.timekeeper.co.uk/integrations/brightpay/sign-up)

This will redirect you to BrightPay’s login page and start your Timekeeper trial. Alternatively visit the registration screen and click "Sign up with BrightID".

### Can I import my existing BrightPay employees into Timekeeper?
Yes, you can import employees directly from BrightPay. Email addresses are required.

### What happens if some employees don’t have an email?
You can manually add those employees. Automatic invites will be sent to imported employees who have emails.

### Is there a special onboarding experience for BrightPay users?
Yes, the onboarding flow is specifically tailored for BrightPay customers, making setup faster and smoother. 

## Limitations & Known Issues

* Statutory leave (e.g., sick, maternity) must be handled directly in BrightPay.
* Not suited to payroll bureaus at this stage. Bureau-specific features are coming later.